Welcome to VSB SPAIN!
We are part of the DT&P international Group, Europe's leading provider for the collection of international telephone market research data. VSB Spain was the first foreign branch of the DT&P international Group, founded in 2008, and is based in the centre of Palma de Mallorca.
As part of the DT&P international Group, we are certified to ISO 20252:2019, the international quality standard for market, opinion and social research, confirming our long-standing and consistently high quality standards in the processes of our daily operations. With a team of highly motivated, qualified and experienced employees, we oversee the implementation of simultaneous multi-country studies in a wide range of market sectors. In particular, we at VSB also have many years of experience in conducting international B2B studies. This expertise and our flexible structures enable us to develop optimal and creative solutions for our clients and to realise them promptly.
For hardly any industry does its market end at national borders. We observe the global markets for you and identify their changes. Our excellently trained interviewers are multilingual. They know the customs and behaviour patterns of the respective countries in which they collect opinions and data for your projects.
METHODS CONSULTING
METHODS CONSULTING
Based on our many years of experience and our expertise, especially in MultiMode, we provide you with comprehensive advice on the ideal method for your project and jointly develop the ideal study design for your topic.
PROJECT-SETUP
PROJECT-SETUP
We take care of all setup activities for your project, such as questionnaire translation, programming for the respective methods, sample formation including address provision, setting the quotas as well as extensive testing of the questionnaire and checking of all documents. A careful setup is the basis for flawless results.
Sample consulting
SAMPLE CONSULTING
The right sampling approach is essential for the quality of your study. Our experienced staff will advise you competently and work with the latest available basic data, both domestically and for the pan-European area. We are also happy to provide support for non-European areas on request. Of course, we also provide the necessary address material.
DETAILED BRIEFINGS
DETAILED BRIEFINGS
There are detailed interviewer briefings for each of our projects. Depending on the complexity, training videos are also used. During the entire duration of the project, the interviewer has access to the briefing documents. Of course, we are also happy to offer our clients the option of conducting the briefings themselves - online or directly on site in our studios.
REGULAR UPDATES
REGULAR UPDATES
During the course of the project, you as the client will be continuously informed about the progress of the study with current updates. Depending on the study design, we are also happy to offer you our standard dashboards or, for special questions, individually configured dashboards so that you can follow the development of your project live at any time.
DATA COLLECTION
DATA COLLECTION
The data collection is carried out exclusively by our own interviewers, there are no subcontractors. Our interviewers are highly trained and have many years of experience in handling interviews with sensitive target groups, especially in the B2B sector. All our interviewers are native speakers, which guarantees the high quality of the results.
QUALITY ASSURANCE
QUALITY ASSURANCE
We have a group-wide, harmonised, multi-level training and quality management system in place, which guarantees the quality of our services in every process step. The ISO certification confirms our approach, whereby the minimum requirements for this are clearly exceeded in numerous process steps.
PROMPT DATA DELIVERY
PROMPT DATA DELIVERY
Rapid data delivery of fully checked, clean data sets is a matter of course. We are happy to deliver your data in the desired format, providing raw data as standard. Of course, in cooperation with experienced partners, we are also happy to offer you data evaluation and the delivery of results in table volumes or prepare the results in the form of PowerPoint presentations.
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